SHIPPING & RETURNS

Hey Fantagirl, remember that you have 14 days to make a return or to make an exchange.
Please send an email to [email protected] with your order number, the item(s) you want to send back and the reason.
Refunds will be made in the form of the original payment.
Shipping costs are not refunded.
In case of an exchange, we will cover the shipping cost of the new item.
We only allow to exchange size or colour variation.
If you want to receive a different item, please proceed with a refund, we’ll give you a free shipping coupon to be used on a new purchase.

Items on sale or purchased with a discount coupon cannot be exchanged or refunded.

Please use the below list to check the shipping rates in your country.
Shipping price does not include duty or custom charges that may be incurred on shipment outside EU.
If you cannot find your country in the list, contact [email protected] to know the charge.

 

ITALY

• Standard 8/14 days: 5€
• Express 2/5 days: 10€

 

EUROPE

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Las Palmas, Santa Cruz de Tenerife, Sweden

• Express 2/5 days: 20€

 

EUROPE NO TAX

Albania, Andorra, Bosnia and Herzegovina, Iceland, Isle of Man, Moldova, Montenegro, North Macedonia, Norway, Serbia, Switzerland, Turkey, United Kingdom (UK)

• Express 2/5 days: 20€

 

EXTRA EUROPE

Egypt, China, Hong Kong, India, Indonesia, Japan, Philippines, Singapore, South Korea, Thailand, United Arab Emirates, Canada, Mexico, United States (USA)

• Express 2/5 days: 35€

 

EXTRA EUROPE

Morocco, Nigeria, Senegal, Israel, Jordan, Saudi Arabia, Russia, Costa Rica, Cuba, Dominican Republic, Puerto Rico, Australia, New Zealand, Argentina, Brazil, Chile, Colombia, Perù

• Express 5/7 days: 50€

 

FREE SHIPPING ON ORDERS OVER 200€

 

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